Privacy Policy

Your privacy, protection of privacy is extremely important to us.
We will not sell or rent personally identifiable information to any third party for any purpose.

We have many security measures and procedures in place to protect against the loss, misuse and alteration of your user data under our control. Only trusted authorised people have access to the information you provide us. All personally Identifiable Information is transmitted through encrypted (SSL) communications.

Personally Identifiable Information
We collect data and personally identifiable information such as name, address, telephone number, e-mail address or other information only when it is voluntarily submitted to us on this site. We may use the information to process your orders, provide you with tips, helpful information, product news and updates, send you samples of products, notify you of new products and services, seek your views on our products and services and for our own internal purposes. Please note that by submitting personally identifiable information you are, unless you have otherwise indicated, consenting to such information being processed for the above listed purposes. Under the UK Data Protection Act 1998 you are entitled to obtain from us (the Data Controller) a printout of the data held concerning you and to have any inaccuracies in this data rectified.

Non-Personally Identifiable Information also collected
Non-personally identifiable information in aggregate form to track data such as the total number of visits to our web sites, the number of visitors to each page of our web sites, and the domain names of our visitors internet service providers. We use this information, which remains in aggregate form, to understand how our visitors use our web sites so that we may improve them. No personally identifiable information is disclosed in this process.
All web servers automatically identify your computer by the IP address assigned to it during your session online. We may collect IP addresses for the purposes of systems administration and to audit the use of our site. We do not ordinarily link a users IP address to personally identifiable information of that user. However, we may use IP addresses to identify users of our site when we feel it is necessary to enforce compliance with the sites terms of use, or to protect our service, site or other users.

We may place a cookie in your computers browser if you allow it. Cookies are small text files which help you use the website. Cookies do not themselves contain any personally identifiable information, but they may be linked to the data in our database.

Sharing Personally Identifiable Information with Third Parties
We will securely disclose your personally identifiable information in the following circumstances:
(i) Carefully selected third parties are used to provide us with support services. e.g. Credit card processing services, Couriers and such parties will have access to your information to enable them to provide those services. Please rest assured that all companies providing such support services are required by us to meet the same high standards of data protection; your information may cross national borders during processing.
(ii) When we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to you, or otherwise injuring or interfering with our rights, property or operations, other users of this site, or anyone else who could be harmed by such activities;
(iii) When we believe the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation, or civil or administrative authorities in connection with a pending civil case or administrative investigation.

Links to Other Web Sites
We provide links to third party web sites as a service to our users. The privacy policy described here does not apply to those sites. Please ensure you check the legal and privacy policy sections of any site you visit.

Contact Us
You can request a copy of the information we hold concerning you or revoke your consent to us using your information for the above listed purposes at any time by contacting us.

Any changes to this privacy policy will be communicated promptly on this page.

Revision 1.3 - 1st January 2017